Skip to content
AI Productivity

Simple Phones

Simple Phones is an AI phone answering service that handles incoming calls for small businesses, qualifying leads and scheduling appointments automatically. It's designed for entrepreneurs and small business owners who need professional call handling without hiring staff.

Chatbots & Conversational AICustomer Support & Help Desk
Pay-per-minute pricing starting at $0.99/minute with monthly plans available

Problems It Solves

  • Eliminate missed calls and lost leads when you're unavailable or busy
  • Reduce time spent on routine call handling and qualification
  • Automate appointment scheduling to free up administrative staff
  • Provide professional call answering without hiring a receptionist
  • Capture detailed information from every caller for follow-up
  • Handle after-hours calls without manual intervention
  • Scale customer support without proportional cost increases

Who Is It For?

Perfect for:

Small business owners and entrepreneurs who need professional call handling without the cost of hiring a receptionist.

Not ideal for:

Large enterprises with complex phone systems or businesses that require highly specialized technical support.

Key Features

AI Call Answering

Automatically answers incoming calls and engages with callers using natural language processing to understand and respond to customer inquiries.

Lead Qualification

Qualifies leads by asking relevant questions and collecting information about caller needs before transferring or scheduling.

Appointment Scheduling

Books appointments directly into your calendar system, checking availability and confirming details with callers.

Call Transcription

Provides transcripts of all calls so you can review conversations and understand what customers discussed.

Custom Call Flows

Create custom call handling workflows tailored to your business needs, including routing, menus, and responses.

Integration with Calendar Systems

Syncs with popular calendar applications to check availability and prevent double-booking of appointments.

After-Hours Support

Handles calls 24/7 even when your business is closed, ensuring no customer inquiry goes unanswered.

Call Analytics

Provides insights into call volume, duration, outcomes, and performance metrics to help optimize your phone strategy.

Simple Phones vs Alternatives

Intercom

From $29/seat/month, AI resolutions billed per use

Intercom is a broader customer communication platform that includes live chat, email, and support ticketing alongside phone capabilities. Simple Phones focuses specifically on AI phone answering, making it more specialized for call handling.

HubSpot CRM

Free CRM forever, paid Sales Hub from $20/user/month

HubSpot CRM is a comprehensive customer relationship management system with calling features built in. Simple Phones is a dedicated AI phone answering service that integrates with HubSpot rather than replacing it.

Lyro by Tidio

Free plan with 50 Lyro conversations/mo. Paid plans from $29/mo to $59/mo with more conversations and features.

Lyro is an AI chatbot platform focused on website chat and messaging. Simple Phones specializes in phone calls, making it better for businesses that receive most inquiries via phone.

ManyChat AI

Free plan available, Pro from $15/month

ManyChat AI focuses on messaging automation across WhatsApp, Facebook, and other platforms. Simple Phones is dedicated to phone call automation, serving different communication channels.

Chaindesk

Free tier available; paid plans start at $50/month with usage-based pricing

Chaindesk is an AI chatbot builder for websites and messaging apps. Simple Phones specializes exclusively in phone call handling and lead qualification through voice conversations.

Frequently Asked Questions

How does Simple Phones answer calls?▼
Simple Phones uses AI technology to answer incoming calls in real-time. The AI listens to the caller, understands their needs, and responds naturally. It can answer questions, qualify leads, schedule appointments, or transfer calls to you if needed. All calls are recorded and transcribed for your records.
Can I customize how Simple Phones answers calls?▼
Yes, you can create custom call flows and instructions for how Simple Phones should handle different types of calls. You can set up specific questions to ask, information to collect, and actions to take based on caller responses.
Does Simple Phones integrate with my calendar?▼
Yes, Simple Phones integrates with Google Calendar, Outlook, and other popular calendar systems. It checks your availability in real-time and can schedule appointments directly into your calendar without double-booking.
What happens if Simple Phones can't handle a call?▼
If a call requires human intervention, Simple Phones can transfer the call to you, send you an alert, or take a message. You have full control over when and how calls are escalated.
Is there a setup fee?▼
Simple Phones typically doesn't charge a setup fee. You can start using the service immediately after signing up and configuring your call flows.
Can I get a transcript of calls?▼
Yes, all calls are automatically transcribed and you receive summaries via email. You can also access full transcripts in your Simple Phones dashboard.

Pricing

Starter

$Custom
/monthly

Small businesses with low call volume

  • Up to 100 minutes/month
  • Basic call answering
  • Call transcription
  • Email summaries

Professional

$Custom
/monthly

Growing businesses with moderate call volume

  • Up to 500 minutes/month
  • Advanced call routing
  • Appointment scheduling
  • Calendar integration
  • Call analytics

Business

$Custom
/monthly

Established businesses with high call volume

  • Unlimited minutes
  • Custom call flows
  • Priority support
  • Advanced analytics
  • API access

Pay-As-You-Go

$$0.99
/per-minute

Businesses wanting flexibility without commitment

  • No monthly minimum
  • Standard call answering
  • Call transcription
  • Basic routing

Quick Info

Learning curve:easy
Platforms:
webmobile
Integrations:
Google Calendar, Outlook Calendar, Zapier, Make, Slack +7 more

Similar Tools

Ada

Ada is an AI-powered chatbot platform that automates customer service interactions across multiple channels. It's designed for customer success managers and operations leaders who need to reduce support costs while maintaining quality.

Custom pricing based on conversation volume and features; contact sales for quotes

AI Chatbot

Deploy intelligent chatbots that handle customer inquiries 24/7 with natural language understanding. Built for customer success teams and operations managers seeking to reduce support costs while improving response times.

Subscription-based pricing starting with tiered plans based on conversation volume

AI Chatbots

AI Chatbots enables businesses to quickly build, train, and deploy intelligent chatbots across multiple channels. Ideal for customer success managers and operations teams looking to automate support workflows.

Subscription-based pricing with tiered plans based on conversation volume